For over 20 years I’ve been building bridges. That’s to say, bridges between people. I don’t use rope or bricks. Words do it better – they connect us and cement durable ties. So, I like to work with words.

No doubt you also use language. For example, to communicate with your audience, whether they’re customers, employees, shareholders, members, partners or other people.

Here’s how I can help you forge a closer bond with people